About us

Company Profile

Our team at Eternity Insurance Services are dedicated to providing professional advice, valuable products and personal service. The company was built with the goal of protecting and connecting our community with clear and reliable service, Eternity has been operating as an authorised general insurance and mortgage financial broker since 2012. With a wealth of knowledge and diverse experience in the financial services industry, we’re able to help with all of your individual or business insurance and finance needs.

With a head office in Sydney and a satellite office in Melbourne, we have the reach to service clients Australia-wide. All our team members speak multiple languages, which makes it easy for us to break down barriers commonly experienced when dealing with confusing industry jargon.

From translating to explaining comprehensive policies into simple terms, we aim to truly connect with, and help, our customers.

Our Specialist services

With access to the industry’s largest providers, we are able to provide clients with a wide range of products and cost-effective solutions for their insurance and mortgage needs.

From individuals to start-ups, established businesses to large-scale business operations, our services suit everyone.

insurance - Personal and Domestic Clients
insurance - Personal and Domestic Clients

  • Home building insurance
  • Home contents Insurance
  • Landlord insurance

insurance Business and Corporates
insurance Business and Corporates

  • Business insurance
  • Construction insurance
  • Farm insurance

Eternity Mortgage Solutions
Eternity Mortgage Solutions

  • Refinance & Consolidation Loans
  • Truck Plant / Equipment Finance
  • Personal Loan

insurance for our clients

The team at Eternity are passionate about finding insurance solutions that fit the unique needs and business goals of our clients.
Customer service is at the heart of what we do, and we aim to guide you through the complex world of insurance.
Don’t fear industry jargon – we’re here to make sense of it all.

Our Team of Professionals

With extensive experience in the financial, business management, insurance and customer services industries, our team is perfectly placed to guide you through complicated insurance and mortgage products. Each team member brings their unique skillset and industry knowledge to give our clients a professional and comprehensive experience.

Spencer Hon
Principal, BCom-Accg (Hons)

English/Cantonese/Mandarin

ASIC Number 338522 – Spencer Hon is the founder of Eternity Insurance and Financial Services. With his affluent experience across the Asia-Pacific region, Spencer leads his team with a focus on delivering exceptional value and high-quality service. His insurance career begun with Zurich Life Insurance Company Ltd and AMP General Insurance Distribution. In 2012, Spencer joined NAS Insurance Brokers and established Eternity Insurance & Financial Services.

Chris Yang
Director of Business Development

English/Mandarin

ASIC Number 450165 – Chris has worked in the finance and risk control area for over 10 years. He’s an authorised insurance broker and has held several senior roles in financial services and public sectors. With a focus on customer satisfaction, Chris brings a wealth of knowledge and expertise to both corporate and SME customers.

Calvin Ip
Senior Account Manager

English/Cantonese/Mandarin

ASIC Number 1254683 – Calvin is an expertise in the industry. Drawing on his ten years practice in the industry, he understands every business needs in risk protection and delivers unparalleled customer service across all insurance products, including commercial and domestic insurance.
With his professionalism, meticulous attention to detail, and client-centric approach, Calvin’s commitment to excellence ensures that you receive comprehensive coverage and a seamless insurance process.

Jamie Chen
Senior Account Manager

English/Cantonese/Mandarin

ASIC Number 1260591 – Jamie has extensive experience working with clients of all sizes in a range of industries, including hospitality, retail, home and office. He specialises in home and contents insurance, vehicle insurance and business insurance with a commitment to understanding the detailed needs of his clients and their businesses.

Andy Chin
AUTHORISED INSURANCE BROKER

English/Cantonese/Mandarin

ASIC Number 1280668 – Andy has a thorough understanding of the insurance needs for different business structures and an expert ability to create accurate insurance portfolios to meet a client’s needs. Andy also has vast experience in the customer services sector and is an effective problem solver for his clients. He is as an authorised insurance broker specialising in SMEs and Truck insurance.

Thomas Kwan
Authorised Insurance Broker

English/Cantonese/Mandarin

ASIC Number 1273660 – Thomas has extensive experience in the retail and hospitality sectors wherehe developed anintimate knowledge of the insurance requirements of his clients in these industries. He specialises in business and motor insurance and uses his expertise to get to the heart of his clients’ needs to deliver a reliable and effective service.

Jasmine Wong
BUSINESS DEVELOPMENT MANAGER, TIER 1 IN GENERAL INSURANCE BROKING

English/Cantonese/Mandarin

Jasmine collaborates closely with underwriting agencies and brokers to deliver streamlined, tailored insurance solutions to her clients. She brings a strong background in banking and finance, with experience spanning SME and commercial lending as well as corporate banking services.

Committed to clear communication, Jasmine prioritizes building dependable, long-term relationships founded on trust, providing clients with comprehensive insights into business risk and protection strategies.

Larry Lam
Business Development Officer, Tier 1 in General Insurance Broking

English/Cantonese/Mandarin

Larry graduated with a Bachelor of Commerce and Accounting. He has solid experience in sales and client service over the past few years. He is known for his approachable and trustworthy manner. Larry works closely with brokers and underwriters; he looks after both business and domestic clients for their insurance needs well.