About us

Company Profile

Our team at Eternity Insurance Services are dedicated to providing professional advice, valuable products and personal service. The company was built with the goal of protecting and connecting our community with clear and reliable service, Eternity has been operating as an authorised general insurance and mortgage financial broker since 2012. With a wealth of knowledge and diverse experience in the financial services industry, we’re able to help with all of your individual or business insurance and finance needs.

With a head office in Sydney and a satellite office in Melbourne, we have the reach to service clients Australia-wide. All our team members speak multiple languages, which makes it easy for us to break down barriers commonly experienced when dealing with confusing industry jargon.

From translating to explaining comprehensive policies into simple terms, we aim to truly connect with, and help, our customers.

Our Specialist services

With access to the industry’s largest providers, we are able to provide clients with a wide range of products and cost-effective solutions for their insurance and mortgage needs.

From individuals to start-ups, established businesses to large-scale business operations, our services suit everyone.

insurance - Personal and Domestic Clients
insurance - Personal and Domestic Clients

  • Home building insurance
  • Home contents Insurance
  • Landlord insurance

insurance Business and Corporates
insurance Business and Corporates

  • Business insurance
  • Construction insurance
  • Farm insurance

Eternity Mortgage Solutions
Eternity Mortgage Solutions

  • Refinance & Consolidation Loans
  • Truck Plant / Equipment Finance
  • Personal Loan

insurance for our clients

The team at Eternity are passionate about finding insurance solutions that fit the unique needs and business goals of our clients.
Customer service is at the heart of what we do, and we aim to guide you through the complex world of insurance.
Don’t fear industry jargon – we’re here to make sense of it all.

Our Team of Professionals

With extensive experience in the financial, business management, insurance and customer services industries, our team is perfectly placed to guide you through complicated insurance and mortgage products. Each team member brings their unique skillset and industry knowledge to give our clients a professional and comprehensive experience.

Spencer Hon
Principal, BCom-Accg (Hons)

English/Cantonese/Mandarin

ASIC Number 338522 – Spencer is the Founder and Principal of Eternity Insurance Services. He began his career in the financial services industry with Zurich Life Insurance and AMP General Insurance distribution. Now, with over 10 years of experience in the financial services industry across the Asia-Pacific region, he’s proud to lead his team in providing great value and superior service.

Chris Yang
Director of Business Development

English/Mandarin

ASIC Number 450165 – Chris has worked in the finance and risk control area for over 10 years. He’s an authorised insurance broker and has held several senior roles in financial services and public sectors. With a focus on customer satisfaction, Chris brings a wealth of knowledge and expertise to both corporate and SME customers.

Eric Pan
BUSINESS DEVELOPMENT MANAGER

English/Cantonese/Mandarin

ASIC Number 1007407 – Eric has a thorough understanding of the insurance needs for different business structures and an expert ability to create accurate insurance portfolios to meet a client’s needs. Eric also has vast experience in the customer services sector and is an effective problem solver for his clients. He is an authorised insurance broker specialising in business and supercar insurance.

Marshall Lukman
SENIOR BUSINESS DEVELOPMENT MANAGER

English/Mandarin/Bahasa Indonesia

ASIC Number 1007406 – Marshall is a specialist in leasing and insurance protection and is eager to share his knowledge to help people. His expertise in the financial and property industries ensures his clients receive reliable and effective services, and professional support through the insurance process.

Jamie Chen
Authorised Insurance Broker

English/Cantonese/Mandarin

ASIC Number 1260591 – Jamie has extensive experience working with clients of all sizes in a range of industries, including hospitality, retail, home and office. He specialises in home and contents insurance, vehicle insurance and business insurance with a commitment to understanding the detailed needs of his clients and their businesses.

Abby Li
Authorised Insurance Broker

English/Cantonese/Mandarin

ASIC Number 1242455 – Abby is an authorised insurance broker with a focus on home and contents, business and car insurance. Beginning her career in a busy law firm, Abby understands the unique needs of her clients and will always work hard to find the right service to fit any circumstance. …

Thomas Kwan
Authorised Insurance Broker

English/Cantonese/Mandarin

ASIC Number 1273660 – Thomas has extensive experience in the retail and hospitality sectors wherehe developed anintimate knowledge of the insurance requirements of his clients in these industries. He specialises in business and motor insurance and uses his expertise to get to the heart of his clients’ needs to deliver a reliable and effective service.